Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website or Mobile App.

What personal information do we collect from the people that visit our website or app?

When ordering or giving feedback on our site or Mobile app, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?
  • We collect information from you when you place an order, fill out a form, Use Live Chat or enter information on our site or Mobile app.
  • Provide us with feedback on our products or services
How do we use your information?

We may use the information we collect from you when you start a live chat, Place an order, Provide feedback or other site/app features in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

Do we use 'cookies'?

We do not use cookies for tracking purposes

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

Occasionally, at our discretion, we may mention or link to other websites in our website or mobile app. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.
Valentine Cake House
3rd Floor Old Mutual Building Suite 318
Nairobi, Nairobi
Kenya
Email: valentinecakehouse@gmail.com
Cell: 0711 305 588